Dr.Gray was very accessible and answered all of my questions. He is extremely honest and knowledgeable. Dr.Gray's office is also comfortable and private for those who experience anxiety due to their hairloss. Dr. Gray also shares with you his hair loss and treatment experiences which is awesome, he definetly can relate to what you are experiencing and hoping to correct. Sarah is also extremely welcoming and senciere. I would higly recommend them to anyone seeking hair loss advice or treatments.